In our estimation, this is the most important part of the insurance billing process, and it is a service not every billing company provides! But at ABS, LLC we verify each client’s insurance benefits; which means no more surprises for you or your clients. We will notify you if your client has coverage for your services, if an authorization is required (if needed, we will help you obtain this, whenever possible), what your client owes you at each session (so you will no longer have to guess if you should charge your client or how much), and if your client has any visit limits for your the service you provide.
Our complete benefit verification process ensures you know if a client needs authorization before it is too late to obtain one! If an authorization is required we will obtain that authorization for you, if possible. If clinical data is needed, we will provide you with direction on how to complete the authorization process. Lastly, we help track authorizations and notify you when it is time to obtain a new one so that you never have to write off another session!
ABS, LLC submits all claims electronically, greatly increasing the speed in which you get paid. While some billing services charge you a separate claim fee all clearinghouse fees are included in the cost for our service.
As we receive insurance payments and explanations of benefits, we post these to our database and each EOB will be audited for correct payment. We will follow up on all denials and non-payment issues. Our goal is for you to NEVER speak to an insurance company again! We provide all follow up with the carriers making this a truly attainable goal.
Aging reports are done on a routine basis, ensuring that your accounts receivables are up to date and that there are no unpaid claims slipping through the cracks. Rest assured our aging procedures mean you no longer have to worry if claims are being received by the carriers and being processed. That dreaded phrase, "The claim is not on file and timely filing has expired" is not something you will hear ever again when ABS, LLC is on your side!
Patient financial responsibility for medical services keeps increasing, making patient collections an integral part of any practice's success! Since 2004 we have heard over and over again that a provider's previous billing company sent erroneous statements to clients. It seems to us to be the number one complaint when providers look for a new biller. At ABS, LLC we send a secure email to the provider with client statements attached BEFORE mailing directly to clients! We are all human and sometimes we all make mistakes- if we make an error, or you make an error we catch it in this process BEFORE the client sees it! Further - how can you collect at each session if you don't know what is owed? You can't- and that is why we provide you with a copy of each client's statement. Once you have had a chance to look at your statements they are mailed out directly from our office on behalf of your practice or facility, saving you postage fees, the cost of paper, printing and your time. Or, if you prefer, you can deliver your statements to clients in person.
ABS, LLC is happy to aid you in your credentialing needs, whether you need a complete credentialing with all the carriers or you need to be added to just one more panel!